Nova handles reservation calls, answers room, rate, and amenity questions, takes group and event inquiries, and routes guest requests to housekeeping or the front desk. Independent property or small chain — Nova covers the overflow your desk can't.
S.A.G.E. stands for Synchronized Agentic Generative Engine — our proprietary stack. The engine is AI. The standard is human. Every week our team reviews flagged calls, tightens prompts, and ships improvements to your Nova. You get a receptionist that gets sharper, not staler.
A human builds your Nova from your site + services + tone — not a self-serve form.
We review every flagged call. Every. Week. Nova learns the patterns your customers actually call about.
Nova knows when to pass a call to a human and instantly route it to you or your team — no robotic dead-ends.
Explore more lines of work — or see all industries →