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Enterprise Concierge

One AI receptionist.
Every location.
Done right the first time.

For multi-location operators, regulated industries, and companies whose phone is the front door of the business. Voice, SMS, and email handoff. Custom CRM/POS integrations, scoped and built per engagement. White-label. SLA. A dedicated success manager and direct work with our leadership team — from kickoff through every quarterly tune-up.

24hFrom kickoff to first live call
CustomPricing scoped to your operation
Leadership-ledYou work with the team, not a chatbot
White-labelYour brand, end-to-end
Work with our leadership team 📞 (702) 840-5407

How Nova learns your business.

Most AI voice platforms hand you an API and a blank prompt. We hand you a working AI receptionist trained on your operation — built by people who do this for a living.

Our proprietary knowledge approach

  • Structured ingestion — we pull from your website, FAQs, internal scripts, and a discovery interview with your team. Not a chatbot dump. A structured knowledge base built to be queried by a conversational AI in real time.
  • Per-customer scoping — your knowledge base, prompts, and call data live in your tenant only. There is no shared model that bleeds context across customers. Procurement teams ask about this. The answer is hard isolation.
  • Weekly tuning ritual — flagged transcripts feed back into your AI's training every week. Edge cases your callers introduce on Monday are in your AI's repertoire by Friday. It gets sharper, not staler.
  • Live operator review on every deployment — humans in the loop on day one and every iteration after. You are not debugging prompts at 2 AM.

What's included.

Multi-locationOne brain, every site, every voicemail line
Custom CRM integrationSalesforce, HubSpot, Pipedrive, ServiceTitan, custom APIs
SMS + email handoffNova routes by inquiry type and urgency
Custom voice cloningYour brand's voice, recorded with our studio
White-label deploymentYour branding on portals, dashboards, and emails
SLAUptime + response guarantees in writing
Compliance postureHIPAA-aware, PCI, SOC 2 documentation
Generous minute poolScoped to your call volume — no surprise overage
Dedicated success managerPlus a direct line to the leadership team
Custom analyticsReporting your CFO will actually read
API + webhooksBidirectional integration with your stack
Priority engineeringComplex routing, escalation, custom workflows

Who this is built for.

Operators running multi-location services, regulated industries, complex inbound, or volumes where a missed call is a measurable revenue event. Not a one-size feature. A scoped engagement.

Multi-location retail & serviceOne brain across every store, branch, or franchise
Regulated industriesHealthcare, legal, financial, regulated cannabis
High-volume inboundWhere one missed call = thousands in pipeline
Franchise systemsConsistent brand voice across every franchisee
National service brandsHVAC, plumbing, restoration, logistics
Agencies + BPOsWhite-label resale to your own client base

Let's scope it.

A short conversation with our leadership team. We'll tell you in 20 minutes whether this fits your operation.

Schedule a strategy call
with our leadership team

Tell us about your operation. We respond in under one business hour.

No spam. No autodialer. A human on our leadership team replies within one business hour.