Property & real estate · Property management

The pipe bursts at 2 AM.
Nova triages it and dispatches.

An AI receptionist for property management. Nova takes maintenance requests around the clock, ranks them by urgency, dispatches to your team or vendors, and handles prospective-tenant inquiries for available units. Residential, commercial, HOA — one engine for every door.

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$299/moStarting tier

24hLive answering

EN+ESOther langs available

Glowing blue AI voice waveform in a property leasing lobby — BrandTalk AI answering and capturing calls 24/7

Built for property managers

Every maintenance request and leasing inquiry. Captured.

Maintenance intake

Captures unit, issue, and access details, then ranks urgency so emergencies don't wait.

Emergency dispatch

Routes burst pipes, no-heat, and lockouts to on-call staff or vendors immediately.

Leasing inquiries

Qualifies prospective tenants and books showings for your available units.

Tenant routing

Identifies current tenants and routes rent, lease, and renewal questions to the right office.

After-hours coverage

Covers nights and weekends so tenants always reach a real answer, not a machine.

Bilingual support

Full English and Spanish for tenants and prospects.

Anatomy of a call

Here's exactly what your caller hears.

Illustrative — 2:10 AM

Water is coming through my ceiling in unit 4B and it's getting worse.

That's an emergency — I'm dispatching now. Is anyone in danger, and is there standing water near any electrical outlets?

No one's hurt but it's a lot of water.

Understood. I've logged unit 4B, marked it urgent, and I'm alerting your on-call maintenance team now. They'll call you within the hour, and I've texted you a confirmation.

→ Emergency logged, urgency ranked, on-call team dispatched — at 2 AM.

The tenant with a flooding unit calls until someone picks up. If it isn't you, it's your emergency line racking up after-hours fees — or a one-star review.

— Why property managers put Nova on their lineProperty management · live in 24 hours

Lead in your hand instantly. Every request lands in your inbox the moment the call ends. PM-software hookups (AppFolio, Buildium, Yardi) via a scoped custom integration on Agentic Live and Enterprise.

Live in 24 hours. We train Nova on your properties, urgency rules, and dispatch routing, then go live tomorrow.

Maintenance and leasing, one line. See all industry playbooks.

FAQ

Questions property managers ask.

Can it dispatch emergencies?

Yes. Nova ranks maintenance requests by urgency and routes emergencies to your on-call team or vendors immediately.

Does it handle leasing inquiries?

Nova qualifies prospective tenants and books showings for your available units.

Can it route current tenants?

Yes. Nova identifies tenants and routes rent, lease, and renewal questions to the right office.

How fast can we go live?

24 hours, after we onboard your properties, urgency rules, and dispatch routing.

Stop paying after-hours fees for calls Nova can triage.

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The pipe bursts at 2 AM.Nova triages it and dispatches.