An AI receptionist for HVAC companies. When the heat wave or cold snap hits and every phone in town is ringing, Nova answers every call at once, qualifies no-heat and no-cool emergencies, books tune-ups and installs, and escalates the urgent ones.
No heat with an infant or elderly resident at home? Nova flags it urgent and escalates to your on-call tech with the address.
A heat wave means dozens of calls at once. Nova answers all of them simultaneously, so none roll to voicemail.
Captures system age, square footage, and the problem so you quote the right unit.
Books seasonal tune-ups and captures membership renewals automatically.
The system that dies at 2 AM gets a live answer and an escalation.
English and Spanish handled natively, more languages on request.
When the weather turns, the phone never stops. Nova answers every call at once so the heat wave becomes booked jobs instead of missed ones.
Yes. Nova answers unlimited simultaneous calls, so a sudden surge never sends callers to voicemail or a busy signal.
Yes. Nova flags no-heat or no-cool calls involving infants, elderly, or medical needs as urgent and escalates to your on-call tech.
Yes. Nova books tune-ups, captures membership renewals, and gathers the details you need to quote a replacement.
24 hours, after we train Nova on your services and scheduling rules.
Live in 24 hours. Cancel anytime. 30-day satisfaction guarantee.