A 24/7 AI receptionist for hospice and palliative care agencies. It answers every family call, referral, and after-hours need with a calm, compassionate voice, pages the on-call nurse for urgent matters immediately, and captures intake details, for patients of every age. Nova never rushes and never sounds like a robot.
Families calling about end-of-life care reach a calm, patient voice, not a phone tree. Nova listens, captures what is needed, and routes to the right person.
Symptom crises and after-hours needs are paged to your on-call nurse immediately, with the patient and situation captured.
Hospital, physician, and facility referrals captured 24/7 with the details your admissions team needs to respond fast.
Nova is configured for your full scope of care, including pediatric and perinatal hospice, with sensitivity to each.
Handled natively, with other languages on request, for the families and caregivers you serve.
Per-tenant data scoping, encryption in transit and at rest, AI disclosure. BAA available on Enterprise.
When a family calls about a loved one in their final days, the worst thing they can hear is a voicemail beep. Nova makes sure a calm, caring voice answers every time, and the right nurse is reached fast.
Yes. Nova is tuned for a calm, compassionate tone, never rushed or salesy, and discloses that it is an AI assistant. Urgent and emotional calls are routed to your on-call staff quickly.
Yes. Nova is configured for your full scope, including pediatric and perinatal hospice, with appropriate sensitivity.
Nova captures the patient and situation and pages your on-call nurse immediately. It does not give medical advice.
Yes. Per-tenant data scoping, encryption in transit and at rest, and AI disclosure on every call. A BAA is available on the Enterprise tier.
Live in 24 hours. Cancel anytime. 30-day satisfaction guarantee.